Privacy Centre

How Synch handles your data, and the rules for using our services — in plain English.

Draft. These documents are being finalised and are not yet in force. Highlighted details are still to be confirmed.

What we collect across our websites, portals and Discord bots, why, who sees it, how long we keep it, and your rights.

Version 2 · updated 2026-09-28

Our legal bases for each use of your data, your rights under UK and EU data protection law, and how to use them.

Version 1 · updated 2026-09-28

The rules for using our websites, portals, Discord servers and bots — including the Academy, volunteering, and partner communities.

Version 2 · updated 2026-09-28

You sign in with Discord — we never see your password.
We don't sell your data, show adverts, or use tracking cookies.
Our bots read messages to work, but keep message text only in a few listed cases.
You can ask for a copy of your data, or for it to be deleted, at any time.